This Bilingual professional E-Course is the Unique Program on the market available in 5 Languages . This program has been specifically designed for cabin crew members all over the world. It is the best warranty of success and an excellent alternative if you can attend the physical program of Catherine Chantal Marango in Nice. The program contains 13 lessons in pdf format, 13 bilingual courses, 13 video transcriptions,1 QCM book with correction. Topics discussed in the courses are :
1. All the aeroportuary terminology
2.The Expressions of courtesy used on board
3. All the type of annoncements on board
4. The Exam questions for applicants
5. The description of your position as a cabin crew member for an oral examination
6. All the conversations on board
7. Serving Food and Drinks on board
8. Asking medical questions and deal with medical issues in French
9. Giving orders to passengers in a diplomatic way
10. Explaining safety measures
11. Speaking about the meteo
12. How to indicate directions on board
13. How to respond to customers'dissatisfaction and apologize